Southern Off-Road Specialists ("Southern Off-Road Specialists", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using https://southernoffroad.net .

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your information.

1. Information We Collect

Information You Provide

When you interact with our website, you may voluntarily provide personal information including:

• Name
• Email address
• Telephone number
• Company name (if applicable)
• Vehicle information
• Products or services of interest
• Messages submitted through our contact or quote forms
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Approximate geographic location
• Browser type and version
• Operating system
• Device type
• Pages visited
• Date and time of your visit
• Time spent on pages
• Referring website or search engine
• General website interaction information

2. How We Use Your Information

We use information collected through our website to:

• Respond to inquiries
• Prepare quotes and estimates
• Provide requested products and services
• Schedule appointments
• Communicate regarding vehicle builds and projects
• Provide customer support
• Improve our website and services
• Analyze website traffic and visitor behavior
• Maintain customer and business records
• Prevent fraud or unauthorized activity
• Comply with applicable legal obligations

We collect only the information reasonably necessary to operate our business and provide high-quality customer service.

3. Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics helps us measure website performance, identify popular content, improve usability, and evaluate marketing effectiveness.

Google Analytics may collect information including:

• Pages viewed
• Website navigation patterns
• Session duration
• Approximate geographic location
• Browser and device information
• Technical identifiers such as IP address

Google may process this information in accordance with its own Privacy Policy and applicable terms.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Improve website performance
• Measure visitor traffic
• Support analytics and reporting

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may impact certain website functionality.

5. Contact Forms

Information submitted through our website forms is used solely for legitimate business purposes, including:

• Responding to inquiries
• Providing quotes
• Scheduling appointments
• Communicating regarding products and services
• Following up regarding requested information
• Maintaining customer service records

Submission of a contact form does not create a contractual relationship or guarantee pricing, availability, scheduling, or acceptance of a project.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that assist in operating our business, including providers for:

• Website hosting
• Website analytics
• Email communication
• Customer relationship management (CRM)
• Scheduling
• Technical support
• Professional advisors

We may also disclose information when required by law or when necessary to protect our rights, property, customers, employees, or the public.

7. Information Security

We maintain reasonable administrative, technical, and organizational safeguards intended to protect the information submitted through our website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. You submit information through our website at your own risk.

8. Data Retention

We retain information only as long as reasonably necessary to:

• Provide requested services
• Respond to inquiries
• Maintain customer records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Your Choices

You may choose not to submit personal information through our website. However, certain services, including quote requests and customer support, may require basic contact information.

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we maintain.

10. Third-Party Websites

Our website may include links to third-party websites, including manufacturers, suppliers, social media platforms, financing providers, mapping services, or other external resources.

We are not responsible for the privacy practices or content of those third-party websites.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or website functionality.

The updated version will become effective when posted on this page.

13. Contact Us

Questions regarding this Privacy Policy or our privacy practices may be submitted through the contact information available on our website.

Southern Off-Road Specialists
Website: https://southernoffroad.net/contact